Privacy Policy

1. Information We Collect

Information You Provide

When you submit a contact form, request a strategy session, or purchase a service, we collect:

• Full name
• Email address
• Phone number
• Business name
• Monthly revenue range
• Business challenges and goals

Information Collected Automatically

We collect standard usage data including:

• IP address and approximate location
• Browser type and device information
• Pages visited and time on site
• Referral source

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule strategy sessions
• Deliver purchased services (research reports, audits, funnel packages)
• Send relevant business communications about your engagement
• Improve our services and website experience
• Verify email addresses to prevent fraud and ensure deliverability

We do not sell, rent, or trade your personal information to third parties.

3. Third-Party Services

We use the following third-party services to operate our business. Each has its own privacy policy governing their use of your data:

• GoHighLevel– Customer relationship management (CRM), contact storage, and workflow automation
• Calendly– Appointment scheduling for strategy sessions
• Vercel– Website hosting and serverless functions
• Anthropic– AI-powered research and content generation (your data is not used to train AI models)
• Abstract API – Email address verification and validation
• Stripe– Payment processing for paid services
• Resend– Transactional email delivery

4. Data Retention

We retain your contact information and engagement data for as long as our business relationship is active or as needed to provide you services.

You may request deletion of your data at any time by emailing info@charlesashe.ai. We will process deletion requests within 30 days.

5. Data Security

We implement industry-standard security measures to protect your information, including encrypted data transmission (HTTPS), secure API authentication, and access controls on all third-party integrations.

6. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of non-essential communications

7. Contact

For questions about this Privacy Policy or to exercise your data rights, contact: